Privacy Policy
Last Updated: September 2026
At SUN ENERGY (PVT LTD), we respect your privacy and are committed to protecting the personal information you provide when using our website or contacting us about our solar energy products and services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
Name
Phone number
Email address
City or location
Property or installation details
Electricity consumption information
Information submitted through enquiry or contact forms
Information provided when requesting a quotation or site survey
Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device type, operating system, pages visited, and general website usage information.
2. How We Use Your Information
We may use your information to:
Respond to your enquiries.
Provide quotations and information about solar solutions.
Contact you regarding requested services.
Schedule site surveys or consultations.
Design and recommend suitable solar systems.
Process and manage customer orders and services.
Provide installation and after-sales support.
Communicate important information regarding your service.
Improve our website, services, and customer experience.
Understand website usage and improve our marketing.
Prevent fraud, misuse, or unauthorized activity.
Comply with applicable legal and regulatory requirements.
3. Marketing Communications
If you provide your contact information, Sun Energy may contact you regarding our products, services, offers, updates, or other information that may be relevant to your enquiry.
You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe option.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and measure marketing or advertising performance.
Cookies may be used for:
Essential website functionality
Analytics
Performance monitoring
Advertising and remarketing
Understanding how visitors interact with our website
You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
5. Analytics and Third-Party Services
We may use third-party services such as analytics, advertising, communication, hosting, payment, or website-support providers.
These services may collect or process information according to their own privacy policies.
Examples may include analytics platforms, advertising platforms, social media services, map services, communication tools, hosting providers, and other technology providers used to operate our website and business.
We encourage users to review the privacy policies of relevant third-party services.
6. Sharing of Information
Sun Energy does not sell or rent your personal information as a standalone commercial product.
We may share information with trusted service providers, contractors, technology providers, business partners, or professional advisers when reasonably necessary to provide our services, operate our website, process enquiries, or perform business functions.
We may also disclose information where required by law, regulation, court order, or a lawful request from an authorized government or regulatory authority.
7. Protection of Information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
The period of retention may vary depending on the type and purpose of the information.
9. Your Choices and Requests
Depending on applicable law, you may contact us to request information regarding the personal data we hold about you or to request correction or other appropriate action concerning your information.
You may also request that we stop using your information for promotional communications.
Requests can be submitted using the contact details provided below.
10. Children’s Privacy
Our website and services are not specifically directed toward children.
We do not knowingly request or collect personal information from children for purposes unrelated to providing a service to their parent or legal guardian.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter.
11. External Websites
Our website may contain links to websites operated by third parties.
Sun Energy is not responsible for the privacy practices, security, content, or policies of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
SUNENERGY (PVT LTD)
Email: info@sunenergypak.com
Phone: +92 336 9395121
Address: Akron Plaza, Acantilado Commercial, Near PSO Pump, Phase 7 Bahria Town, Rawalpindi